Drawing upon the author's experience, this book looks at how to create, develop and manage the process of change whether it be in one-to-one situations, team based or within organizations. It examines how change happens, both at the individual and organizational level and why, despite a desire to change, some people and organizations find it difficult to achieve.
With the emphasis on practical examples, the author shows how creating a coaching landscape can help companies thrive through change. Key issues include:
coaching strategies to help prepare for change
the role of the coach within change management
coaching new learners
building successful coaching relationships
advanced questioning and listening techniques
motivation to change.